This Privacy Policy explains how ZM Digital Solutions (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website or get in touch with us. We are committed to respecting your privacy and handling any information we receive from you responsibly.
Information We Collect
Contact form submissions. When you complete the form on our Contact page, we collect the information you provide, which typically includes your name, email address, and the details of your message. You may also choose to provide a phone number or other contact details.
Automatically collected data. Like most websites, we may automatically collect basic, non-identifying information about visits, such as the pages viewed and general browsing behaviour. This is used in aggregate to understand how the website is used and to improve it.
How We Use Your Information
We use the information you provide through the contact form for the purpose you intend: to respond to your enquiry, prepare a quote, or discuss the services you are interested in. We do not sell your personal information to anyone.
Analytics
We use the analytics features provided by Jetpack, which operate through WordPress.com, to understand how visitors use our website. This processes data such as page views, referrers, and technical details about the device and browser used, and may use cookies for this purpose. The data is used in aggregate to improve our website and services.
Cookies
Cookies are small text files stored on your device. We may use cookies to support analytics and to remember preferences where relevant. You can control or disable cookies through your browser settings; doing so may affect some parts of the website.
Embedded Content From Other Websites
Pages on this site may include embedded content, such as videos or other media. Embedded content from other websites behaves in the same way as if you had visited that other website directly, and those providers may collect data about you or use their own cookies.
Who We Share Your Data With
We will not sell your personal information. We may share information only where necessary to provide our services, such as with service providers who help us operate this website, or where we are required to do so by law.
How Long We Retain Your Information
Enquiry information is retained only as long as needed to respond to you and, where relevant, to manage an ongoing project. We keep what is reasonably necessary for record-keeping and administrative purposes related to delivering our services.
Your Rights
Depending on where you are located, you may have rights over your personal information, including the right to access the information we hold about you, to ask for it to be corrected, or to request its deletion. To exercise any of these rights, please contact us using the details on our Contact page.
Security
We take reasonable precautions to protect the information submitted through our website. There is no way to guarantee that data transmitted over the internet is fully secure, but we apply appropriate safeguards to our site and its hosting.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and where appropriate we will update the date below. We encourage you to review this page periodically.
